Quiet in a time of change

You may have noticed that the site has become… well… UX-related book reviews mostly.

That’s not an accident — I’m reading more than I have in decades, and I do my best to review good books because reviews are a driver for sales, and good authors deserve to be rewarded for being good authors.

But it’s also an acknowledgement that I’m not talking about much else in UX right now. Even on The Interconnected, which is my usual ranting locus, the site was virtually silent last year.

Last year, I think we can all agree, was rough.

This year so far is better but that doesn’t mean much. When I walk the half marathon in Virginia Beach, mile 11 over the damned bridge is hell, but it being stupid hard doesn’t suddenly move the finish line closer.

Still, I think there’s a finish line around the corner, so I shall trudge on until I can fall onto the beach and soak my feet in the ocean.

Things that are looking up:

  • I have a new job at Vertex, Inc. where we design software that calculates sales tax and VAT. I am pro-fair-taxes and also pro-make-taxes-easy, and in a lot of places (for better or worse) sales taxes fund lots of important local initiatives, so at least at the moment it feels like a good fit. I’m two months in and I haven’t seriously pissed anyone off yet, but the day is still young.
  • I’m seeing more and more people in our industry concerned about accessibility and making things more equitable for all, regardless of disability. I refuse to say that the pandemic has any silver linings with 500,000 dead in my country alone. I will say that hard-earned lessons are still lessons, and hopefully we’ll come out of this with more accessible jobs, more accessible websites, and more people giving a damn about their own impacts on their neighbors’ ability to survive in an increasingly technical world.
  • While we’re on the subject of survival, there’ll be a review coming up sometime soon on Sustainable Web Design by Tom Greenwood. I’m about halfway through now and already recommending it to coworkers. Many of the goals in the book align with accessibility goals and good information architecture goals, so I think it could become an asset in convincing our higher-ups (especially in enterprise product design) that good web design = good business, both on the surface and within the code.

I’m also working (slowly) on my own accessibility website, trying to bring together information from the WCAG and the Deque online training classes I’m taking, articles that I rely on, other books, etc.. The ultimate goal is somewhere that people can navigate through a list of components and find something that says “Oh, buttons? Here are all the WCAG guidelines, info on how to hit them, and info on how to test them, all in one place.”

That’s taking longer than I thought it would because

  1. pandemic;
  2. constant exhaustion;
  3. I am the world’s worst estimator.

May you also be within sight of the next milestone, and may your strength hold out until you get there.

The Zoo Story philosophy, and when it doesn’t work.

In his play The Zoo Story, Edward Albee once wrote, “Sometimes a person has to go a very long distance out of his way to come back a short distance correctly.”

I’ve always seen that as a bit of a motto for my design work. As designers, it’s rare that we get handed a problem to solve that has a straightforward easy-to-implement solution. It’s all about the context of the problem, especially when we’re creating the context as we go. A thoroughly researched and implemented design requires capability strategy, iteration, research, iteration, design, iteration, testing, iteration, iteration, and iteration. You can try to cut off somewhere in the middle or skip a few steps, but you’ll usually come out of it with something that feels just a bit like you installed shelves with only some of the pieces that were supposed to be in the box. There’s nothing wrong with approaching complex problems with the mindset that the journey will be long, but the destination might be two blocks over from where you started.

Today, though, I’m thinking of rethinking the Zoo Story approach to this blog.

I’ve been going a long distance out of my way to design and develop a visually-attractive responsive theme for this blog, so I could come back the short distance of “provide evidence that you can produce a quality blog” correctly. I want to prove to myself that I could work on mobile-first content-first responsive design projects by making this a responsive-design (responsively-designed?) blog about design, development, and user experience.

I’ve hand-coded the theme(s) to my other blog since I moved to WordPress in 2004, and before that I hand-coded all the pages. I learned most of my CSS and all of my PHP developing for my now-sleeping comic. When I started, there was no good canned theme solution for comic presentation in WordPress. (There still isn’t. That’s a rant for another day and one that requires responsive images to be solved.)

The problems I ran into were threefold:

First, WordPress’s crack development team beat me to it. Their 2011 theme is already responsive. So to make my! very! own! responsive design theme, I had to cover my eyes and LALALALA a lot to pretend I hadn’t seen anything in their code. Even though it’s excellent, and it works for my site structure.

Second, the development of a responsive design layout takes a lot of work. It is an absolutely great experience from an educational standpoint, and one I plan to continue. It’s just not something I can produce fast enough to also blog on a regular basis, which was the point of having a blog.

Third, I’ve had a stubborn blind spot about using other peoples’ code for my website(s) since the beginning. I was “raised” in the world of apps producing truly crap code “for me” (see Microsoft Word, FrontPage, and even Dreamweaver to a certain extent). I struggle against using any code-generation system because my gut says it must be full of bloat. Why use WordPress’s image uploader when a simple <img src> declaration would be enough to meet my needs?

But the fact is that, for a responsive site with responsive images, they’ve got a damn good system going here.

It might be worth noting that in The Zoo Story the “right” solution involves forcing an unsuspecting stranger to knife you. So, y’know, there’s an argument to be made for staying local and not provoking others into violence.

Sometimes, you have to go a long way out of your way to come back a short distance correctly. But sometimes, sometimes you can walk two blocks and reach the same destination, without any fuss or heartache at all.