Jeremy Keith’s presentation focused on the tools that we use to evaluate the tools that we use – as technology is ultimately just another tool in the millions humans have used. Those tools build on each other just as human knowledge builds on that which came before.
Jeremy’s talk also focused on the resilience of technology – how fragile a particular thing is and what happens when it fails. (Everything fails eventually.) He outlines some new technology that fails particularly well, and ties it back to what we’re willing to do and learn for our users. Continue reading