Apologies in advance to those with visual disabilities. The following PDFs are not tagged to be accessible (yet, it’s on my to-do list).
I get asked occasionally what my ideal workflow is. I get asked more often what the UX workflow is. I generally treat them as one and the same, because I like processes.
anne’s ux process is a (huuuuuuge) PDF outlining all the steps I can think of. The trick, of course, is only to use the steps you need, but that’s what 10 years of experience provides.
resources is a (slightly smaller) PDF outlining all the roles that may or may not be involved in the UX process for any given product to get it out the door.