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Tag: Design Ethics

Posted on 7 April 2017

Now on The Interconnected: Baggage Fees and Gaming the System

I went to An Event Apart in Seattle! If you want to see the notes from that, well, they’re posted all over here too. (I’ve got two sessions and a workshop to go!)

But if you want to hear my observations about baggage fees and and how airline design decisions have slowly turned us into people willing to make our own flights later than usual, you want to read my article on The Interconnected.

 

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