This was my last post on The Pastry Box, because on December 31st, they posted their last article and closed down. (The archives are still all there, and eventually I’ll move copies to here.)
The Pastry Box gave me the confidence to write and publish in front of the entire UX industry. Without their call for writers, I never would have had the nerve to write for A List Apart, and I never would have started taking my fiction seriously. I will miss Alex and Katy and their advice and encouragement immensely.
(And yes, I’m looking for a new publishing platform, something where I can share space with other authors.)
This last post was filler; I’d provided it because Decembers were always rough for the editors and having a last-minute post for cancellations seemed to help them quite a bit.
It’s also a bit of a personal post, describing how I picked up walking as a “hobby” and/or “lifesaving device” as well as how you too could pick up the habit.
I hope you enjoy Walk It Off.
If you forget everything else I’ve written for The Pastry Box, that’s the one thing I hope you’ll remember. You matter.
This month’s Pastry Box post, Welcome to Enterprise, is really a bit of a rant about user experience design vs. client experience design. Client experience design is when we design something that makes the paying client happy. User experience design is when we work with the client to make the end-user of the product happy. In doing so, we align the users’ needs with the clients needs (and/or make the client aware of irreconcilable differences) and make everyone satisfied.
It’s called Welcome to Enterprise because a) I work in Enterprise software and it’s what I know best, and b) pretty much everyone in Enterprise thinks that *they* are who I’m working for.
I’m not. It’s my job to advocate for the end user, and bring everyone else around to do the same. That’s what UX in Enterprise is about.
This month’s post talks about how we might have sped up the rate at which we can change technology, but we haven’t done anything to help our users adjust to changes faster.
If that’s a thing at all.
I suspect it isn’t.
Humans are, after all, our most frustrating constraints ;)